Return Policy

Merchandise accompanied by original receipts may be returned within 2 weeks of purchase at which time the original form of payment will be refunded.  Customer is responsible for postage to return the merchandise to the store. Shipping and Delivery charges are non-refundable.

Merchandise must be unworn and unused with the original tags attached and packaging intact.  Merchandise with a gift receipt may be returned for a store credit within 2 weeks of purchase. 

After 14 days, NO RETURNS, EXCHANGES OR CREDITS WILL BE GIVEN. 

Crocus and Ivy reserves the right to refuse or limit returns and exchanges without the original receipts.  All on sale & discounted merchandise is a final sale - no returns or exchanges, or price adjustments on these transactions. 

Sales are final on intimate apparel, hosiery and custom orders.


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